Monitor breakage, consumption, inventories and all replaceables; maintain
budgetary targets
Order and follow up on all departmental equipment needs for quality and
quantity
Ensure seamless standards of operation in each restaurant regardless of the
team rotation
Identifies areas of improvement and develops corrective action strategies,
periodically reviews sanitation discrepancies and improvements with each
Department Head
Spot checks inventories and supplies for correctness and proper storage
Coordinate all special functions service
Monitors the proper implementation and follow-up of garbage separation and
disposal procedures
Monitor each accountable Department Head’s relationship with Crew and other
department heads on the food service team
Monitor the scheduling of all food service personnel and vacations in
coordination with the Manager, F&B Services
Interview all new hires in all food service departments to ensure proper
communication of job descriptions and satisfactory treatment from supervisors
and fellow workers
Interview resigning employees to identify areas of discontent and detect
system flaws
Monitor and control Crew turn over
Coordinate activities and cross utilization of the staff within all departments
Adjust facilities opening hours in coordination with the Manager, F&B Services
according to unexpected situations such as weather and sea conditions,
emergency situations, ship itinerary changes, etc.
Ensure Crew/Officer satisfactions with food service and facilities operating
hours
Oversee and partake in training programs in the Food Service department
Be personally involved in the recovery of unsatisfied Guests and identify and
accommodate difficult or extra demanding Guests
Monitor the maintenance of all furniture and equipment in all food service
outlets
Spot check the accuracy of the opening hours of all food outlets
Facilitate department meetings
Provide leadership for all direct reports; Responsibilities include, but are not
limited to:
Managing personnel files
Conducting performance reviews, including discipline as needed
Ensuring Project Onboard compliance
Monitoring STAR, while making necessary corrections
Onboard training, new hire and ongoing
Succession planning
Crew recognition and communication