Monitor adherence to wine service standards
Accountability for all Wine Room Storekeepers and Beverage Crew
Promote salesmanship and revenues
Personal involvement with the service recovery of unsatisfied Guests; identify
and accommodate difficult or demanding Guests
Facilitate wine training for Guests as well as Crew

HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

ESSENTIAL DUTIES & RESPONSIBILITIES

Support Beverage Manager in the supervision and day to day running of the
entire Wine and Beverage operation
Focus on cost control
Facilitate department meetings
Facilitate assets management; maintain facilities and equipment in good
working order
Oversee inventory control (par levels); conduct day to day audits to maintain
inventory accuracy
Provide leadership for all direct reports; Responsibilities include, but are not
limited to:
Managing personnel files
Conducting performance reviews, including discipline as needed
Ensuring Project Onboard compliance
Monitoring STAR, while making necessary corrections
Onboard training, new hire and ongoing
Succession planning
Crew recognition and communication

Minimum experience and qualification requirements for position:

·        Minimum three years’ experience in a leadership role in Wine and Beverage management in a multiple outlet operation

Contract length: 4months on/2 months off

Salary: Not available

Necessary documents:

·        CV

·        Passport or ID card

·        Photo